Refund policy
30-Day Money-Back Guarantee
At Lumphora™, we stand behind our products. That’s why we offer a 30-day money-back guarantee on all purchases.
If you are not satisfied with your order for any reason, you may request a refund within 30 days of receiving your product.
Eligibility
To qualify for a refund:
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The request must be made within 30 days of delivery
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Proof of purchase is required
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Only one refund per customer per product
How to Request a Refund
To start a refund, please contact us at:
Include:
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Your order number
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Reason for request
Refund Process
Once your request is approved:
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Refunds are issued to the original payment method
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Please allow 5–10 business days for processing
Shipping Costs
Shipping fees are non-refundable.
Abuse & Fraud Prevention
We reserve the right to refuse refunds in cases of suspected abuse, excessive refund requests, or fraudulent activity.